Refund Policy

Effective Date: July 22, 2026

1. Subscription Cancellations

You may cancel your Realvory subscription at any time through your account settings or by contacting us at support@realvory.com. Cancellation and downgrade to the Free plan take effect immediately. You will lose access to paid features when cancellation completes, even if time remains in the billing period.

2. Refunds

All subscription fees are non-refundable except in the following circumstances:

  • You were charged in error (e.g. duplicate charge or system error)
  • Applicable consumer protection law in your jurisdiction requires a refund
  • The service was materially unavailable for an extended period due to issues on our end

Refund requests must be submitted within 14 days of the charge to support@realvory.com, including your account email and a description of the issue.

3. Introductory offers

Monthly billing may include a one-time introductory first month at a reduced rate (Investor $29, Advisor $79, Team $149), then the regular plan price. Intro offers are limited to once per account. Yearly billing is charged at the standard annual rate shown at checkout with no introductory discount. Cancel before your next billing date to avoid further charges.

4. Downgrades

If you downgrade from a paid plan to a lower tier or the Free plan, the change takes effect immediately. No partial refund is issued for the remaining days in the current billing period except where applicable law requires otherwise.

5. Payment Processing

Payments are processed by PayPal, our third-party payment provider. Approved refunds are returned to your original payment method within 5–10 business days, subject to your bank or card issuer's processing times.

6. Contact

For refund requests or billing questions, contact Microreal at:

Email: support@realvory.com