Refund Policy

Effective Date: July 22, 2026

1. Subscription Cancellations

You may cancel your Realvory subscription at any time through your account settings or by contacting us at support@realvory.com. Cancellation and downgrade to Preview take effect immediately. You will lose access to paid features when cancellation completes, even if time remains in the billing period.

2. Refunds

All subscription fees are non-refundable except in the following circumstances:

  • You were charged in error (e.g. duplicate charge or system error)
  • Applicable consumer protection law in your jurisdiction requires a refund
  • The service was materially unavailable for an extended period due to issues on our end

Refund requests must be submitted within 14 days of the charge to support@realvory.com, including your account email and a description of the issue.

3. Free trial and billing

The 14-day Agency trial does not require a payment card and does not create a charge. Professional, Agency, and Agency Growth are available monthly or annually. Annual billing is charged at the annual rate shown at checkout and includes the equivalent of two months free. Cancel before your next billing date to avoid further charges.

4. Downgrades

If you downgrade from a paid plan to a lower tier or the Free plan, the change takes effect immediately. No partial refund is issued for the remaining days in the current billing period except where applicable law requires otherwise.

5. Payment Processing

Payments are processed by PayPal, our third-party payment provider. Approved refunds are returned to your original payment method within 5–10 business days, subject to your bank or card issuer's processing times.

6. Contact

For refund requests or billing questions, contact Microreal at:

Email: support@realvory.com